Frequently asked questions.
Will you require a background check?
We do require a background and credit check on any adult that will be renting. There is also a non-refundable fee to apply for a unit.
Are pets allowed?
The majority of our units are pet friendly, but our polices for each property differ. Please contact us at (904) 757-5000 for any more specific questions about a particular apartment.
What are your typical lease terms?
At the present time, we are typically signing 12 month leases.
Who do I call for maintenance requests?
Please call (904) 757-5000 and select option 3 for Maintenance.
How can I pay my rent?
Online payment can be made through our portal via checking account or credit card. We do not accept personal checks, cash or any bill pay.
How can I speak to a live person?
Call (904) 757-5000. If someone does not answer, we will absolutely return your call if you leave a message.
What are your hours of operation?
If your call is not answered by a team member, any message left between the hours of 8:30AM – 4:30PM Monday through Saturday will be returned that day. Any message left after 4:30PM or on a Sunday will be returned the next business day. We are closed on Sundays.
Start your home search here!
Earnest Martin
I’m glad we decided to stay on as tenants. They renovated our unit exactly as they said they would. The people working for the company are all nice and professional.
Do we want to sprinkle some of these “testimonials” around the site? Or just keep in testimonial section?
